Get In Touch

Please use the contact form to get in touch with us if you have a question that isn't answered in the FAQ below or if you are interested in becoming a pilot partner.

Get in touch for a demo or to purchase Logista.
PHONE: +1 313-765-0546
EMAIL: [email protected] 

Frequently Asked Questions

Why would an Emergency Management Agency (EMA) and Public Health Emergency Preparedness benefit from logistics software designed specifically for disasters?

Agencies responding to disasters face unique challenges in resource management during a crisis, often operating with legacy systems not built for field operations. Logista is the only logistics management software developed specifically for disasters. It provides:

Real-time data across multiple locations like warehouses, field sites, and caches.
Intelligent Data Analytics to calculate dynamic burn rates and provide sustainability projections for consumable items like medical supplies, food, and water.
Rapid Deployment capabilities—it takes less than 10 minutes to stand up a response and less than five minutes to train volunteers.
Rigorous Documentation from day one of the response, specifically designed to meet FEMA reimbursement requirements.

Using Logista minimizes shortages, maximizes efficiency, and provides accurate, data-driven insights when time and resources are limited.

How does Logista align with core emergency management functions and requirements?

Logista streamlines critical emergency management functions by focusing on field accountability and reimbursement readiness:

Accountability: Track assets (equipment) and consumables, deploy and geo-tag assets to team members, and maintain a comprehensive audit trail.
Planning & Forecasting: Incorporates lessons learned from the COVID-19 pandemic to provide predictive analytics and real-time flow rates.
Compliance: Provides FEMA compliant use categories and documentation to support financial narratives for recovery.

How quickly can Logista be deployed for a new operation or agency?

Deployment Time: Less than 10 minutes to stand up a response and deploy a new site.
User Training: Less than five minutes to train volunteers on the mobile-optimized software.

What are the key features for managing inventory and assets?

Inventory: Real-time tracking with automated alerts based on dynamic burn rates.
Asset Tracking: Deploy equipment with electronic receipts and geotagged locations.
Scanning: Use any mobile phone's camera for QR and barcode scanning (lot numbers/expiration dates).
Mobile-Ready: Access logistics data and update inventory from the field on any device.

Does Logista support multi-agency or multi-site operations?

Yes. Logista is built for scalability and multi-site management:

Multi-Site: Centralized control for warehouses, caches, trailers, PODs, ACS, and strike teams.
Multi-Agency: Supports multiple agencies with strict user access controls and shared or independent data views.
User Capacity: Supports unlimited users, ensuring no delays during rapid onboarding.

How is Logista's pricing model structured, and what are the key benefits compared to traditional per-user software subscriptions?

Logista uses a transparent, population-based pricing model (cost per constituent) that is all-inclusive. Benefits include:

Cost Predictability: Pricing is tied to population size, keeping the annual investment stable.
Unlimited Users: Avoids the high costs of per-user fees when onboarding hundreds of volunteers during a disaster.
Full Feature Access: No tiered pricing or paywalls for advanced analytics and multi-site tools.
No Hidden Costs: Core capabilities are included in the single, transparent price.

How does Logista create operational and financial efficiencies for emergency management organizations?

Operational Success: Users report fulfillment rates increasing from 33% to 88% and inventory accuracy reaching 98%.
Financial Recovery: Rigorous documentation streamlines FEMA reimbursement and reduces shipping costs by 87%.
Time Savings: An 88% reduction in man-hours for redundant activities like inventory recounting.

Who owns my data?

You do. You can download it at any time to Excel or a CSV file.

How long does it take to learn to use Logista?

It takes less than five minutes to train field-based staff on how to track inventory and roughly 1 hour to learn for your Lead Administrator.

We use a cache system for responses. Will Logista work?

Absolutely. Logista was designed to be deployed in real-time as disasters occur, and caches are a large part of response efforts. We recommend you set up your caches in the system in advance so you can activate both the software and the materiel simultaneously.

Can we use Logista just to track our logistics in the field?

Yes. Logista can be used to track everything from a warehouse down to a strike team. It can be layered on top of existing logistics tools so that you have data from the field even if you already have an LMS in place at your warehouse.

Will Logista still work if our warehouse LMS counts are off?

Yes. As long as you put accurate counts into Logista when you deploy it, then it will run independently from your existing warehousing systems. Logista will still be accurate even if your warehouse numbers are a little "squishy." However, if you use Logista as your warehouse LMS then you won't have to worry about inaccurate counts in the first place.

Can I use PHEP or CRI funding to pay for Logista?

Yes. Logista is an eligible expense for Public Health Emergency Preparedness (PHEP) and Cities Readiness Initiative (CRI) funding.

Does Logista support any PHEP and CRI grant requirements?

Yes. Because Logista is a logistical, information sharing, and operational coordination tool for a public health emergency for the whole community, it supports the following PHEP Capabilities & Functions:

Capability 3: Emergency Operations Coordination
Function 3: Develop and maintain an incident response strategy
Function 4: Manage and sustain the public health response

Capability 6: Information Sharing
Function 2: Identify and develop guidance, standards, and systems for information exchange
Function 3: Exchange information to determine a common operating picture

Capability 8: Medical Countermeasure Dispensing & Administration
Function 2: Receive medical countermeasures to be dispensed/administered
Function 3: Activate medical countermeasure dispensing/administration operations
Function 4: Dispense/administer medical countermeasures to targeted population(s)
Function 5: Recover medical materiel and demobilize distribution operations

Capability 9: Medical Material Management & Distribution
Function 1: Direct and activate medical materiel management and distribution
Function 2: Acquire medical materiel from national stockpiles or other supply sources
Function 3: Distribute medical materiel
Function 4: Monitor medical materiel inventories and medical materiel distribution operations
Function 5: Recover medical materiel and demobilize distribution operations